BUGgy Brooks software support
  1. 1 Report
  2. 2 Sent

Report a problem

What kind of problem is it?

So it reaches the right people. Pick whichever is closest — we will move it if it lands in the wrong place.

Report a problem

What went wrong?

Tell us what happened and we will take a look. You do not need an account — just an email address so we can let you know what we find.

Which application?

Required

Pick every one that is affected. If a problem spans two, say so here — it tells us where to look.

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What happened?

Already reported?

These look related. If one of them is your problem too, add yourself to it instead of filing again — you will get the same updates, and knowing how many people it is hitting is what tells us what to fix first.

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    How much is it holding you up?

    What kind of problem is it?

    Optional

    Pick anything that fits. This is what lets us spot when several people are hitting the same thing.

    A screenshot or recording?

    Optional

    A short recording of the problem happening is worth more than any description. Attach it here, or paste a link if it already lives somewhere — SharePoint, Teams, Stream, Loom.

    Choose files, drag them here, or paste a screenshot

    Win+Shift+S then Ctrl+V works.

      How do we reach you?

      This is the only thing we use to reach you about the report. Nothing else, and no account.

      We will email you a receipt with a link you can check any time.

      Added

      You are on it

      The reference —

      This was already reported, so we have added you to it rather than starting a second one. You will get the same updates as the person who reported it.

      We have emailed you the link to follow it. If that email never arrives, tell us another way — it means we have the wrong address and cannot reach you.

      Sent

      Thank you — we have it

      Your reference —

      We will look at this and email you when it is under review. If we need anything else from you, we will ask.

      Check on it any time

      That link is also in the receipt we have just emailed you, so there is nothing to save now. If that email never arrives, tell us another way — it means we have the wrong address and cannot reach you.